Privacy Policy

Last Updated: 9/16/2024

At SND Plumbing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, blog, and information systems (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1. Personal Identifiable Information (PII):

  • Name

  • Contact information (email address, phone number, mailing address)

  • Billing information

1.2. Non-Personal Identifiable Information:

  • Browser type and version

  • Operating system

  • IP address

  • Date and time of visits

  • Pages viewed

  • Links clicked

  • Search terms entered

1.3. Information you provide when you:

  • Fill out forms on our website

  • Correspond with us

  • Subscribe to our newsletter

  • Request a quote or service

  • Provide feedback

2. How We Collect Information

2.1. Direct collection: When you provide information to us through our Service.

2.2. Automatic collection: As you navigate through our Service, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.

2.3. Third-party sources: We may receive information about you from third-party sources, such as business partners, data providers, or social media platforms.

3. How We Use Your Information

We use the information we collect about you or that you provide to us:

3.1. To provide, maintain, and improve our Service.

3.2. To process transactions and send transaction-related communications.

3.3. To send administrative information, such as updates, security alerts, and support messages.

3.4. To respond to your comments, questions, and requests.

3.5. To personalize your experience on our Service.

3.6. To send promotional communications, such as special offers or newsletters, in accordance with your preferences.

3.7. To monitor and analyze trends, usage, and activities in connection with our Service.

3.8. To detect, prevent, and address technical issues or fraudulent activities.

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

4.1. To our subsidiaries and affiliates.

4.2. To contractors, service providers, and other third parties we use to support our business.

4.3. To fulfill the purpose for which you provide it.

4.4. For any other purpose disclosed by us when you provide the information.

4.5. With your consent.

4.6. To comply with any court order, law, or legal process, including responding to any government or regulatory request.

4.7. To enforce or apply our Terms of Service and other agreements.

4.8. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SND Plumbing, our customers, or others.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Service.

6. Your Choices About Our Collection, Use, and Disclosure of Your Information

6.1. Tracking Technologies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Service may be inaccessible or not function properly.

6.2. Promotional Offers: If you do not wish to receive promotional materials from us, you can opt-out by following the unsubscribe link in our emails or contacting us directly.

6.3. Accessing and Correcting Your Information: You can review and change your personal information by logging into the Service and visiting your account profile page or by contacting us directly.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Service.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Service home page. The date the privacy policy was last revised is identified at the top of the page.

9. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

11. California Privacy Rights

If you are a California resident, you have certain rights with respect to your personal information pursuant to the California Consumer Privacy Act (CCPA). For more information about your rights under the CCPA, please contact us using the information provided below.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

SND Plumbing
8350 Muirwood Trail, Fort Worth, TX 76137
info@sndplumbing.com
(817) 905-6513

By using our Service, you acknowledge that you have read and understand this privacy policy.